Goodbye Mindbody. Hello Walla.

Exciting news!  After much thought and consideration—and to make your studio experience even easier—we’ve decided to end our 13 year relationship with Mindbody Software and partner with a new software - Walla. 
Walla will be our new scheduling, booking, video, and communication system. Our schedule and your profile will have a whole new look! 

Here’s what you need to know

All of our information will be migrated from Mindbody to Walla on January 6, 2025. That includes your information and schedule . You will not have to rebook any appointments or classes. 

Our Mindbody Messenger and App will not work as of Jan. 7

Our Mindbody Messenger, Mindbody App, and Clara the bot will no longer be a viable means of communication with the studio as of Jan. 7. Our customer service during this process is most  important to us. If you need to get in touch with the studio - please:
email frontdesk@thepilatesproject.net
text your instructor 
or text 732-200-2499.

Next Steps

✅ Check your email Monday or Tuesday morning from automation@hellowalla.com. Check your Spam folder too. 
✅ Click the link in the email to create your Walla login credentials. This will include a new password.
✅ Visit our website www.thepilatesproject.net and log in to view your account details.
✅ Download our new app. 
Your Walla account will be set up after you complete these three steps. All active memberships and/or packages will be in your account details. Please let us know if something is missing from your account details after 24 hours!

What could possibly go wrong?

Hopefully it will go smoothly and everything will migrate into the new system but we have backed up all package and scheduling information just in case.